Pre-sales services
The pre-sales service of Tianjin Changluo New Chemical Materials Co., Ltd. covers the following aspects:
Product Consultation:
Provide detailed information about the company's chemical products, including product price, quality, specifications and so on.
Answer customers' questions about the products to ensure that customers can fully and accurately understand the product information.
Technical support:
Provide customers with professional technical support, answer customers in the chemical product technology problems.
Provide chemical product technology development, technology transfer, technical consulting and other services to ensure that customers can get comprehensive technical support.
Customer demand analysis:
Collect customer information, understand and analyze customer's specific needs, provide customers with professional shopping guide advice.
According to customer needs, recommend suitable chemical products to help customers realize the purchase decision.
Customer relationship maintenance:
Establish good customer relationship and enhance customer satisfaction through effective customer management and communication.
Establish a good communication foundation at the pre-sale stage to lay a solid foundation for subsequent sales and after-sales service.
Other services:
According to the actual situation of the company and customer needs, provide other related pre-sales services, such as product samples to provide, technical information to send.